Quick Answers

Frequently Asked Questions

General FAQs


How many cars can park in Frangeli?

The top parking area can accommodate 10-12 cars.  The front garden can accommodate 20 cars if the space will not be used for the event and if it is not the rainy season.  Also, please consider the caterer, florist, stylist, and the sound system’s trucks for their parking areas.  Previous events have hired vans to shuttle their guests back and forth to their cars who were parked at a church or another parking area if they insist on using the front garden for their event.

Are pets allowed?

Unfortunately, we only allow pets included in the entourage and are not allowed inside the house.

Can we reschedule a wedding, event, accommodation, or seminar?

Yes you may but the time and amount refunded differs depending on the reservation.  For example, you may reschedule an accommodation a week before and just get a 10% charge, however, that would mean a 50% charge if it is a wedding. Please check out the guidelines for the complete details of your reservation.

Rescheduling is also dependent on the availability of the place.

A booking is considered as rescheduled if there is a definite date the stay would be moved to that is not more than 3 months from the original booking.  Failure to book a specific date after this will render the customer’s payment non-refundable.

What if we need to cancel after we gave a downpayment?

Like rescheduling, cancelation depends on the type of reservation you have placed.  Some events and accommodations could be cancelled with shorter notice compared to a wedding.  Please view the guidelines for the complete details.

 

Wedding Packages FAQs


What is the recommended schedule for weddings?

We have allotted 12-18 hours for the setup, preparations of the bride and groom, pictorials, ceremony, pikapika, reception, and disassembly.  For the Classic Wedding Package, we suggest a 2pm ceremony start at the church or at the front garden of the house.   4pm canapé or tapas at the house while the groom, bride, and/or their entourage have their pictorial and outfit change or makeup retouch.  5pm the reception starts at the back garden and ends at 9pm.

As for the Intimate Wedding Package, you may also choose to start at around 3pm and start the reception at 4pm for a 4-hour reception.

Can we extend the event past 9pm?

Baguio has a noise ordinance now therefore all music should be turned off by 9pm.  If you still have a few guests who want to extend, they may do so inside the house at our spacious living room.  We will only allow up to 30 guests during these times to minimize the noise.  Extension of activities inside the house after 9pm up to 12am without any sound system will be charged P1,000/hour.  Extension of activities indoors after 9pm up to 11pm with a minimal setup for sounds and/or rented lights will be charged P3,000/hour.  All the doors and windows must be completely shut to prevent disturbing our neighbors. Our gates will be locked strictly by 12:00am.  If additional disassembly time is needed past 12am, clients will have to pay an additional P300/hour.

Guests who stay beyond 12am will be considered as additional accommodation guests.

General Events FAQs


What package should we choose if our guest count is close to and less than 100?

For guests of 80 to 99, you may choose from our intimate or classic packages depending on the final count as well as the amount of time you need.  The rates will be around the same after adding the extra guests.

Can we have our event past 9pm or earlier than 8am

Can we extend the event past 9pm?

Baguio has a noise ordinance now therefore all music should be turned off by 9pm.  If you still have a few guests who want to extend, they may do so inside the house at our spacious living room.  We will only allow up to 30 guests during these times to minimize the noise.  Extension of activities inside the house after 9pm up to 12am without any sound system will be charged P1,000/hour.  Extension of activities indoors after 9pm up to 11pm with a minimal setup for sounds and/or rented lights will be charged P3,000/hour.  All the doors and windows must be completely shut to prevent disturbing our neighbors. Our gates will be locked strictly by 12:00am.  If additional disassembly time is needed past 12am, clients will have to pay an additional P300/hour.

Guests who stay beyond 12am will be considered as additional accommodation guests.

We don’t allow for events earlier than 8am anymore due to the noise ordinance in the city.  Only the setup can start at 6am.

What happens if we expect more than 150 guests

We want to preserve the beauty of the place therefore we have set our maximum allowable guests to only 150.  We have to take into consideration the additional staff from the caterer, coordinator, photo and video, lights and sounds, etc. on top of the guest count so the actual total number of people will be at least 200.  We also took into consideration the parking spaces available to prevent the hassle of the guests having to constantly move their cars.

Who counts the number of guests?

Head count for all events will be done by FH staff, the coordinator, and also the caterers.  A copy of the registration sheet should be provided at the end of the event.  Additional guests will be charged depending on the event and the time of year.

Accommodations FAQs


Do you have accommodations available for wedding or event guests?

The bride and the groom will get a free night stay with us plus a very hearty 3-course breakfast and local brewed coffee/tea.  You may use this the night before or the night of the wedding.  You may of course book for an extra night if you wish.  On top of this room, we have 4 other rooms that can accommodate 8-12 guests.  All rooms have their own ensuite bathrooms plus 3-course breakfasts.

We also have our dorm area on the third floor that can accommodate 18 guests.  The space has 2 big bathrooms and also has elevator access in case there are PWDs.  I will attach the picture of the accommodations below.  The dorm area is very tastefully decorated and each bed has its own cabinet with locks for the guests’ security.  There are also heavy drapes that divide the space for privacy.

Can we go in and out the compound as we please when we’re staying over?

We keep the gates open from 7am-12am.  If you would like to leave earlier, please inform us the night before so we can open it at your desired time.  If you will come back later than 12am, please also call us before then to let us know what exact time you’ll be back.  This is for your security as well as the house’s.

Can we order breakfast when we book for self-catered stay when we don’t have an event?

Yes you may for P350 per person.  Our 3-course breakfast served family style comes with: organic Baguio veggie salad with homemade salad dressing, Filipino or Continental breakfast with highland rice, cup of fresh fruits with Baguio honey and our own lemon mint from the garden, a cup of freshly brewed local coffee or tea.

Can we rent 1 or 2 rooms only but we don’t have an event?

We don’t take reservations for per room basis anymore when there is no accompanying event.  You may however, check our self-catered stay rates and guidelines and you may take advantage of the whole place for your stay in Baguio.