Frequently Asked Questions

How many cars can park in Frangeli?

The main parking area, garage, and lower driveway can accommodate 22 cars in total.   Also, please consider suppliers’ vehicles as they are included in the count as well. Previous events have hired vans to shuttle their guests back and forth to their cars who were parked at a church or another parking area.  But the easiest is for guests to carpool.

Are pets allowed?

Unfortunately, we only allow pets included in the entourage and are not allowed inside the house. Please bring your own crates and tie out leashes for now.  We will update everyone when we finish making our pet cabins later this year so they can also have a comfortable stay at the Frangeli.

Are there new rates for 2024?
Yes we have just posted the new rates for events and accommodations.  Please note we have also changed the recommended number of guests per package to give smaller events a much better deal than before.

Can we reschedule a wedding, event, accommodation, or seminar?

Yes you may but the time and amount refunded differs depending on the reservation.  For example, you may reschedule an accommodation a week before and just get a 10% charge, however, that would mean a 50% charge if it is a wedding. Please check out the guidelines for the complete details of your reservation.

Rescheduling is also dependent on the availability of the place.

A booking is considered as rescheduled if there is a definite date the stay would be moved to that is not more than 3 months from the original booking.  Failure to book a specific date after this will render the customer’s payment non-refundable.

What if we need to cancel after we gave a downpayment?

Like rescheduling, cancelation depends on the type of reservation you have placed.  Some events and accommodations could be cancelled with shorter notice compared to a wedding.  Please view the guidelines for the complete details.

 

What is the recommended schedule for weddings?

We have allotted 11, 12, or 18 hours for the setup, preparations of the bride and groom, pictorials, ceremony, pikapika, reception, and disassembly.  For the Classic Wedding Package, we suggest a 2pm ceremony start at the church or at the front garden of the house.   4pm canapé or tapas at the house while the groom, bride, and/or their entourage have their pictorial and outfit change or makeup retouch.  5pm the reception starts at the back garden and ends at 9pm.

As for the Intimate Wedding Package, you may also choose to start at around 3pm and start the reception at 4pm for a 4-hour reception.
Just make sure that the earliest start of the event is at 8am and the latest end of the program is at 9pm.

Can we extend the event past 9pm?

Baguio has a noise ordinance now therefore all music should be turned off by 9pm.  If you still have a few guests who want to extend, they may do so inside the house at our spacious living room.  We will only allow up to 30 guests during these times to minimize the noise.  Extension of activities indoors after 9pm up to 1130pm without any sound system setup will be charged P1,000/hour.  All the doors and windows must be completely shut to prevent disturbing our neighbors. Our gates will be locked strictly by 12:00am.  If additional disassembly time is needed past this time, clients will have to pay an additional P1,000/hour and suppliers may do it the next day from 7am-10am only.  In the very unlikely event that the program extends until 10pm, there will be P5,000 charge and then we will turn off the power beyond this point.  We will also charge an additional P15,000 for trying to extend the program  with soundsystem past 10pm.

Guests who stay beyond 12am will be considered as additional accommodation guests.

What package should we choose if our guest count is close to and less than 100?

As a rule of thumb, go for the Classic or bigger package if you need lots of time for setup and disassembly and your guest list is from 100 or more .  If you don’t need a lot of setup time and your guest list is between 80-100, just get the Intimate or smaller package version.

Can we have our event past 9pm or earlier than 8am

Baguio has a noise ordinance now therefore all music should be turned off by 9pm.  If you still have a few guests who want to extend, they may do so inside the house at our spacious living room.  We will only allow up to 30 guests during these times to minimize the noise.  Extension of activities inside the house after 9pm up to 12am without any sound system setup will be charged P1,000/hour.

In the unlikely event that activities get extended past 9pm up to 10pm outside with a minimal setup for sounds and/or rented lights, you will be charged P5,000/hour.   If your event goes over 10pm, we will shut off the power and you will be charged P15,000 for violating the contract. Our gates will be locked strictly by 12:00am.  If additional disassembly time is needed past 12am, clients will have to pay an additional P1,000/hour.

Guests who stay beyond 12am will be considered as additional accommodation guests.

We don’t allow for events earlier than 8am anymore due to the noise ordinance in the city.  Only the setup can start at 6am.

What happens if we expect more than 150 guests

We want to preserve the beauty of the place therefore we have set our maximum allowable guests to only 150.  We have to take into consideration the additional staff from the caterer, coordinator, photo and video, lights and sounds, etc. on top of the guest count so the actual total number of people will be at least 200.  We also took into consideration the parking spaces available to prevent the hassle of the guests having to constantly move their cars.

We have a per person charge if the guest count goes over the limit.  Please refer to our guidelines per package/event for details.

Who counts the number of guests?

Head count for all events will be done by FH staff, the coordinator, and also the caterers.  A copy of the registration sheet should be provided at the end of the event.  Additional guests will be charged depending on the event and the time of year.

Do you have accommodations available for wedding or event guests?

The bride and the groom will get a free night stay with us plus a very hearty 3-course breakfast and local brewed coffee/tea.  You may use this the night before or the night of the wedding.  You may of course book for extra nights if you wish.  On top of this room, we have 6 other rooms that can accommodate 12-20 guests.  All rooms have their own ensuite bathrooms plus breakfasts.

We also have our dorm area on the third floor that can accommodate up to 18 guests.  The space has 2 big bathrooms and also has elevator access in case there are PWDs.  The dorm area is very tastefully decorated and each bed has its own cabinet with locks for the guests’ security.  There are also heavy drapes that divide the space for privacy.  The rate already includes a hearty breakfast as well.

Can we go in and out the compound as we please when we’re staying over?

We keep the gates open from 7am-12am.  If you would like to leave earlier, please inform us the night before so we can open it at your desired time.  If you will come back later than 12am, please also call us before then to let us know what exact time you’ll be back.  This is for your security as well as the house’s.

Can we order breakfast when we book for self-catered stay when we don’t have an event?

Yes you may for P400 per person.  Our 3-course breakfast served family style comes with: organic Baguio veggie salad with homemade salad dressing, Filipino or Continental breakfast with highland rice, cup of fresh fruits with Baguio honey and our own lemon mint from the garden, a cup of freshly brewed local coffee or tea.

Can we rent 1 or 2 rooms only but we don’t have an event?

We don’t take reservations for per room basis anymore when there is no accompanying event.  You may however, check our self-catered stay rates and guidelines and you may take advantage of the whole place for your stay in Baguio.